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Conditions of our services


    • Prices in Mexican pesos.
    • As of December 5, 2020, the price of your Total Access is $249 MXN.
    • If you choose the Cash payment option in Oxxo stores, you have 48 hours to complete your payment, otherwise, your order will lose validity.
    • The Annual Membership is valid only for its holder and is not transferable.
    • Children pay from 1 year.
    • Dress code for activities of Corsair Route (suspension bridges) and Frigate (zip line): Comfortable clothing and closed footwear. // AVOID wearing a dress, navel skirt, shorts, open shoes, flip-flops, platforms, heels, crocs, jewelry, and long nails.
    • We remind you that when you buy your tickets in the section BUY YOUR TICKETS ONLINE FOR MICHIN PUEBLA you are buying tickets that can only be used in the Michin Puebla Aquarium, it does not apply in other aquariums.
    • Before making your purchase or going to the aquarium, check our calendar of events and social networks for current hours.
    • Only the owner of the purchase can make the exchange of tickets by presenting a valid official identification in case of being of legal age; For minors, present a copy of the birth certificate (preferably carry photo identification). If someone else made the purchase, please present a copy of her current official identification at the box office.
    • There are no refunds or returns.
    • Bracelets can only be used on the day you redeem.
    • To know the Access Policies, other benefits of the Annual Pass and more information, see the section Plan your visit.